Randall Reed Ford - Refused to honor deal Randall Reed in OKC

Oklahoma City, Oklahoma 1 comment

Negotiated price explicitly included TT&L.When I received Title, no check was included.

Went to dealership, they stated it wasn't "in the system". Said they were sorry. I asked to cancel the deal, and take my car back, they said it was gone, and had sold. (it's still in the lot) After arguing with a manager for 30 minutes, I left.

Filed a complaint with the BBB, and they contacted me, and offered to split the cost of TT&L. I asked again to take my car back, they lied again, and said it had been sold.

Requested cancellation of GAP insurance, which was not supposed to be included for $795.It took 6 phone calls, 5 emails, and two visits to finally get the document.

Review about: Ford F250.

Comments

Anonymous
Mckinney, Texas, United States #934350

The car dealer sterotype isnt a sterotype if it happens all the time.

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